Refund policy

All items are inspected by our delivery courier upon arrival.

If you receive a damaged or defective item, please report it immediately to the courier before signing off on the delivery. Claims made after the courier has left will not be accepted.

Returns and exchanges are only accepted for unopened, unused items in their original condition and packaging.

Once an item has been opened or used, it is no longer eligible for return or exchange.

For any concerns, contact us via Instagram or WhatsApp before your order is delivered.